Kvam legevakt - the local out-of-hours medical centre - is found at Toloheimen in Norheimsund (address: Nedre Norheim 44, 5600 Norheimsund). It is staffed from 0830 to 2300 on week days, and from 0800 to 2300 all other days. Outside these hours, Kvam is served by the out-of-hours medical centre in Voss, situated at Voss hospital (address: Sjukehusvegen 16, 5704 Voss).
It is strongly recommended to call the out-of-hours medical service for an assessment before you decide whether or not you need to go to the centre. Good advice over the telephone can often be sufficient. When you arrive at the medical centre, you should contact the staff, allowing them to make a quick assessment of the urgency of your situation. If you have to wait, it will be because other people need help more urgently.
In order to provide the best possible care, the out-of-hours medical service will need information such as personal details, address, why you are contacting them, previous illnesses and any medicines you are taking.
When I need medical assistance: Who should I call?
- During opening hours you should call your General Practitioner (GP), or fastlege.
- The out-of-hours medical centre can be reached on 116 117, when your GP is unavailable and you are unable to wait
- In an emergency, call 113.
Your GP or your GP's surgery is your main point of contact within the health service. If you can, you should always call your GP first.
Examples of circumstances where it may be appropriate to contact the out-of-hours medical service:
- High fever – particularly in children
- Moderate breathing difficulties
- Acute illness or serious deterioration
- Unresponsive or exhausted children or adults
- Serious medical illness
- Suspected pregnancy complications
- Cut injuries requiring stitches
- Suspected fractures
When you use the services of an out-of-hours medical centre, you must pay a user fee. Treatment of children under age of 16 is free of charge. If you are not a resident of Norway, or a citizen of a EU/EEA country or Switzerland, please refer to the web site helsenorge.no for further information.
Anyone staying in Norway is entitled to urgent medical care from the municipal and specialised health services. Treatment must be provided as long as it is "an urgent medical necessity".